Why make a trip out to your clients Dutch locations if you don’t have to? Get rapid on-site support from our nationwide network of experienced technicians.
Looking for a local partner to outsource on-site visits? DutchMSP offers rapid remote hands and eyes with experienced engineers located throughout the country. Your dispatch requests are distributed through our nationwide network of Managed Services Providers to ensure super fast response times.
Remote Hands services
With Remote Hands, our skilled technicians are dispatched to your site, helping your remote Service Desk or NOC team with on-site expertise. We offer a wide range of remote hands services, including:
- On-site technical assistance
- Hardware installations
- Interface card removal and installation
- Inventory of equipment, recording serial numbers, and capturing the installation status with digital photos
- Power cycling a router, server, switch, and soft-booting a server
- Moving equipment
- Providing visual verifications supported with digital photos
- Installing, replacing or removing equipment, including routers, switches, system modules, disk drives, memory, etc.
- Patching equipment to a patch panel based on a supplied patching schedule